I wanted to pass on my kind thoughts to a member of your team
I wanted to pass on my kind thoughts to a member of your team I have been seeing for the last 7 months.
I have been under the care of Melanie Underwood in Madeley Telford this year due to an ongoing pelvic and vagina problem which has resulted in planned surgery this year.
I found this matter very upsetting and painful both emotionally and physically and my symptoms really hard to come to terms with and explain.
Melanie made the whole matter extremely easy comfortable and allowed me to express what I needed to say on each visit she was professional emphatic and kind and I was able to tell her everything that I was thinking and explore with her possible remedies and any troubleshooting.
I would go as far as to say that if it wasn’t for the kindness and understanding Melanie showed on each visit I would not have been able to have coped as well as I have my medical condition and my prognosis has not changed since the start, however it’s the exploration of it and the coming to terms with it that I was able to share with Melanie that has allowed me to change my mind set on the situation and put me in a position where I can accept and include the surgery which I have agreed to do.
As it stands, I am not due to see Melanie again as this stage pending surgery, but I wanted to pass on to you my compliments to her amazing professionalism in this matter. I hope that this email reaches her manager and the team leaders as well as Melanie.
I know she is currently expecting a child and therefore due to go off on maternity leave I would like to wish her all the very best for her future professionally and personally.”
I have never had to go elsewhere
I have tried many practices in the past, but since I found Church Lane Physiotherapy Clinic Ltd, I have been so impressed by their standards and treatment, I have never had to go elsewhere.
Once again thanks for your time with me
To all the team at Church Lane Physiotherapy Clinic Ltd, a massive thank you for all your help and support over my care. You have helped me to get back to a healthy life. Once again thanks for your time with me.
I cannot speak highly enough of the service provided
An excellent service that has gone out of its’ way to help me with my long term injury. I cannot speak highly enough of the service provided.
Always helpful and convenient times
Always helpful and convenient times. Treatment 1st class! Could not have survived the last few years without the excellent care Church Lane Physiotherapy Clinic Ltd gave me. Thank you all.
I wish I could have come and been seen when my problems first started
It is a great help to the ladies that have got a problem. I wish I could have come and been seen when my problems first started.
I have been very pleased with my progress and all the exercises’ given
I have been very pleased with my progress and all the exercises’ given. I found Melanie very professional and motivating.
I feel safe in her hands
Mel, my physiotherapist is efficient and very sympathetic. I feel safe in her hands.
I cannot thank them enough for their help and kindness
From the second I walked into the building I was made very welcome, very pleasant people indeed. The physiotherapy I needed was explained fully, I also had my privacy at all times. I was asked if I fully understood everything and had I got any questions, If I had it was explained to me again. My condition has improved the physiotherapy has helped me, I cannot thank them enough for their help and kindness.
Thank you for making my pain go away
Excellent service and thank you for making my pain go away.
I feel that time was taken to explain my problem and that I was fully informed of the programme of treatment needed to sort it out.
Always professional and reassuring
The clinic is a bright, clean and relaxing environment. All the staff is very, very helpful, warm and welcoming at all times. Parking is easy and I am always seen immediately on arrival. Both receptionists are very accommodating and friendly and Richard and Mel are always professional and reassuring.
Would not go anywhere else
I have used his service for over 14 years. The team is fabulous, skilled and will always go the extra mile. Despite relocating over 90 miles away, I still come back to Church Lane Physiotherapy Clinic Ltd at least every 6 weeks for body TLC. Would not go anywhere else. It took me over 5 years to find such a great service, I won’t be changing now!
Absolutely brilliant service
Absolutely brilliant service. It does not matter who you see, there is consistency and continuity of treatment. I have had ankle, knee and back problems, all treated well. I have no doubt the attention here has speeded my recovery in all three incidents significantly, I have no hesitation in coming back and recommending this service to others.
I highly recommend Church Lane Physiotherapy to anyone in need of treatment
I’ve been to Church Lane Physiotherapy Clinic Ltd, for a number of ailments and every time they’ve sorted the problem with the minimum of fuss. Their aim is to sort the problem and prevent recurrence. Everyone is really pleasant and friendly and the rooms are clean and well maintained with a variety of treatment options on hand. I highly recommend Church Lane Physiotherapy to anyone in need of treatment.
May I take this opportunity to thank you for the help you have given me? I am able to walk on my own and able to do my chores once again along with a little gardening, which I am so pleased about. Thanks again.
Thank you from the bottom of my heart
Dear Richard, good news! I now have no pain in my fingers or in my chest. The only discomfort now is post-operative related and will in time heal. I can’t tell you how good it feels to know that what I’ve been through over the last 3 years and 5 months is finally at an end. Thank you from the bottom of my heart for all your support over the past 3 years. Without your support and persistence, I would not be where I am today. I would be stuck on a cocktail of pain relieving drugs. Thank you for believing me, listening and never doubting me it meant so much, particularly when others doubted me.
I am eternally grateful
You really kept me going and kept me sane (how, I don’t know). Thank you for trying so hard to pursue the cause of my pain, never giving up. I am eternally grateful as is Ian. He says he now has his wife back and is delighted. Finally, a massive thank you to all the team. Particularly, your receptionists, who have been always efficient, friendly and did their best to fit appointments around work and thank you also to Tosh for the acupuncture at very short notice which made my honeymoon possible and helped me to cope.
Many thanks once again
Many thanks to you all for your help over the past few years. You have helped me through a very difficult time in my life and gone above and beyond in what you have done for me. I’m certain I would not be working today if it was not for the physiotherapy I have received. Many thanks once again.
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